What does $264.43 include?
Twelve months of unlimited talk, text and 5G data on T-Mobile's network, calling to 90+ international destinations, hotspot and Wi-Fi calling. Taxes are already included, and there's no activation fee and no SIM fee. That works out to $22.03 a month.
Why does bringing my number cost $286.08?
Transferring a number from another carrier carries a higher tax and fee amount. The total is $286.08 with everything included, or $23.84 a month.
What do I need to transfer my number?
Your current carrier's name, your account number, and a number transfer PIN. Pick your carrier on the form and we show you how to get each one. Don't cancel your old service until we confirm the transfer.
Do you have other Ultra Mobile plans?
Yes. We sell every Ultra Mobile plan, from 500MB to Ultra Unlimited+, for 1, 3, 6 or 12 months. Pick any of them on the order form. Taxes and fees are added on your invoice.
Will my phone work?
If it's unlocked or a T-Mobile phone, almost certainly. That includes most iPhones and Android phones. Call us with your IMEI and we'll confirm before you order.
What is eSIM?
A digital SIM built into your phone. We send a QR code, you scan it, and your line is active. No card to insert or wait for.
How do I pay?
We don't take cards on the website. After you send the form, we email you an invoice for the payment. You can also pay in person at the store.
Do you serve customers outside Houston?
Yes. We activate eSIM lines anywhere in Texas and ship SIM cards statewide, from Katy, Sugar Land and The Woodlands to Dallas, San Antonio, Austin and the Rio Grande Valley.
